Purchase Process

Purchasing Your Home

Once you’ve selected your Valecraft home and reserved a lot, it’s time to submit your offer to buy. Valecraft requires that you complete an Agreement of Purchase and Sale, or Offer to Purchase, which is a legal document outlining the terms and conditions between the buyer and seller for the sale of the house. We also require an initial deposit cheque with the agreement. Once all conditions and terms have been agreed upon and met, the offer becomes a legally binding contract.

Arranging Financing and Homeowners Insurance

When you finalize and sign your Agreement of Purchase and Sale, you’ll have to provide proof of financing for your home. Unless you pay cash, your mortgage representative will require proof of a valid homeowners insurance policy, so you’ll also need to arrange that.

Construction

Once the financial and contractual arrangements for your purchase have been finalized, Valecraft begins construction. From groundbreaking to landscaping, we ensure that the process is carried out to your specifications, and that it meets all applicable bylaws and building and safety codes.

Design Centre

After securing your home purchase, you’ll be invited to consult with one of our professional decorators at a Valecraft Design Centre, where you’ll choose your home’s décor and interior colours. To ensure that you’re familiar with all the available options, we encourage you to visit our Design Centre in advance of your scheduled two-hour appointment. Our Design Centres are located within each community’s Model Home and Sales Centre.

Pre-Delivery Inspection (PDI)

Approximately five to seven business days prior to your closing date, your Valecraft representative will contact you to schedule a pre-delivery inspection, which will take approximately two hours. We’ll use this time to walk you through the interior and exterior of your home, and ensure you’re completely satisfied that it’s been built to your specifications. Your Valecraft representative will document any issues that require attention and make sure they’re addressed prior to your closing date. We’ll also provide you with a Homeowner Information Package (HIP), which includes the 24-hour report you can use to note any additional issues you might come across during the closing day inspection.

Closing Day Inspection

On closing day, we invite you to make one last inspection of your home before moving in. At this time, you should make sure any issues identified during the PDI have been addressed, and that no new damage occurred between the PDI and your closing date. If you find any outstanding issues, note them in the 24-hour report, found in your Homeowner Information Package (HIP), which was provided to you during the PDI. You must submit this report to our head office within 24 hours of closing.

30-Day Inspection

Within the first 30 days of your occupancy, make note of any items that are missing, damaged or not working properly, and submit your list to both Tarion and the Valecraft head office. We’ll make arrangements with our service team to address your concerns.

Customer Satisfaction Survey

Your satisfaction is our top priority. Ninety days after you take occupancy, we’ll invite you to complete a Customer Satisfaction Survey in which you can provide us with your thoughts on the home buying experience, from sales to after-sales service. Your comments are very valuable to us; they help us offer the best possible service to you and our future customers. As a token of our appreciation, we’ll donate $50 to the Children’s Hospital of Eastern Ontario (CHEO) on behalf of each customer who returns a completed survey.